Branded mobile entertainment company, PlayPhone, Inc. is utilizing the customer care software (http://www.fuzeds.com/ProductOverview.aspx) of Fuze Digital Solutions (http://www.fuze.com) to drive self-service answers and reduce the need for assisted service on its own web site as well as those of its partners. Utilizing Fuze Web Services, PlayPhone is able to cost effectively present a custom look and feel for its seamlessly integrated knowledge base on multiple sites. (PRWeb May 6, 2009)
Read the full story at http://www.prweb.com/releases/2009/05/prweb2394494.htm
