Community Detective Issue #19: DC Universe Online (PS3 edition)

Filed under: Super-hero, Bugs, Opinion, Consoles, DC Universe Online, Community Detective

Look! Up in the sky! It's a bird... it's a plane! It's a disgruntled PS3 MMO player about to throw himself from the top of the LexCorp tower due to a lack of support options! Never fear -- the Community Detective is here, but unfortunately I can't really save the day. What I can do is give you the low-down on my experiences with DC Universe Online's rather pedestrian PS3 customer service and support apparatus.

If you'll recall from last issue's look at the PC DCUO client, I found that the customer service was actually quite responsive (as it has been in all of the Sony Online Entertainment MMOs profiled over the history of this column). DCUO's PC version fell down when it came to usability, UI, and community/grouping issues, but at least its customer support ducks were in a row.

Read on after the cut to see why the same can't be said for the console version.

Continue reading Community Detective Issue #19: DC Universe Online (PS3 edition)

Community Detective Issue #19: DC Universe Online (PS3 edition) originally appeared on Massively on Tue, 15 Feb 2011 17:00:00 EST. Please see our terms for use of feeds.

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